Bitdefender Reviews
Based on 20 customer reviews and online research, bitdefender.com has a consumer rating of 3.8 out of 5 stars, indicating that most customers are generally satisfied with Bitdefender.
5 Stars(11)
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4 Stars(3)
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3 Stars(1)
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2 Stars(1)
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1 Star(4)
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How would you rate Bitdefender?
Top Reviews
The product is excellent and technical back up second to none but Bitdefender should treat loyal customers better. I was about cancel my subsription because of the high price, it was then they made the offer of the same product for half the original asking price. The package I am paying for allows up to 5 devices, I only use it on two PC's so why dont they offer a package to suit me.
I just purchased Bitdefender Premium Security and so far I do recommend this product. Installation on most of my devices so far was not as difficult as I assumed it would be. The customer service was very helpful in helping me make the decision to purchase. I may have more comments in the future as I try to navigate using this product.
Customer Reviews (20)
Excellent products and customer service.
If you should have any issue, your contact will do everything possible to solve it, and rapidly.
Thank you Bitdefender team!
Support lacking for an enterprise product,
had to repeatedly contact Bitdefender in relation to an alert we were receiving, we were advised to uninstall our vpn server as it might attract attacks as it has an open port?
Honestly? Is this really the level of expertise available.
I only wanted more information about the alert we kept seeing,
shocking
UPDATE
To Bitdefender's credit the products are superb, absolutely zero complaints in that regard,
The issue has been resolved after a further ticket, its possible it was a misunderstanding,
All was rectified quickly once escalated to the right people,
good stuff
I've been using Bitdefender Total Security for years and I've never had an issue with security. I encountered 2 hiccups with the subscription but their support is amazing and always helped me solve my issues. The 24/7 live chat is handy.
Fantastic products and so easy to use.
I have used them for three years now the support is excellent.
I use total security and mobile security with extra VPN.
Bitdefender has a very high rating because it works.
I have been a user of Bitdefender for 20 years. They not only have the most complete Security program on the market, but they are one of they the only security programs that provide individual attention of problems. The only thing you need to be aware of is that 2Checkcout.com, list by Google as unethical, presents to be Bitdefender trying to sell you the BD program -- many times more expensive than if you go online and buy direct. BD is aware that 2Checkout sells their product, but they are unaware of your updates. Be aware of 2Checkout.com. Do not get sidetracked, Bitdefender is the BEST of the market.
I have used couple of protection software utilities for antivirus, internet protection etc. over last 25+ years. Bitdefender is the best amongst all. I am very pleased with its capabilities and the value for money that I get in return. I am going o continue using it and recommend it to others, so important in today's cyberworld where life is becoming more digital with every hour be it ecommerce, social media, finances or whatever.
Tried a few free antivirus applications for mac but didnt feel like I was getting the best protection. Did some research and decided on Bitdefender and I am glad I did! Robust interface, great protection and I was able to protect my homes network with a multi user license. During an initial scan it picked up something lurking in my archived folder that that my free based antivirus did not. Overall, pretty happy with the product and the price I paid for the year. Would recommend!
Bitdefender works great keeps all my online activity safe as well as my PCs and Phone.
Recently had to contact support for two unrelated issues. Representative was super pleasant, patient, explained things easily, and solved both issues without needing to send me to a different department (one was tech, one was sales).
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